Cancellation & Refunds

You can cancel or move your appointment free of charge up to 24 hours before it starts — from the link in your confirmation or by writing to info@happy-cleaners.com. If you paid in advance and cancel in time, we refund the full amount to the same card within 5–10 business days. If the work was not done as agreed, write to us within 7 days — we will come back to fix it or refund what is fair. If we have to cancel, you get a full refund or a new time of your choice.